Our Services
Turning insight into everyday leadership practice
Essential Conversations sit at the heart of leadership.
Our workshops and programmes help leaders build the skill and confidence to have them well — in every context, with every person, every day.
Each programme is grounded in psychology and designed to be practical, evidence-based, and immediately useful.
Leaders leave equipped to apply what they’ve learned straight away — in meetings, feedback, coaching, and conversations about performance, growth, and change.
“When leaders talk differently, they think differently — and teams follow.”
How can your leaders build confidence in the conversations that matter most?
We offer a range of flexible options to help organisations strengthen communication, accountability, and connection.
Coaching & Feedback Skills
Developing leaders who can enable growth in others through constructive feedback and skilled coaching conversations.
This programme builds listening, questioning, and feedback techniques that help people think, learn, and perform at their best.
Courageous Conversations
A practical and psychologically grounded workshop that helps leaders approach difficult or sensitive topics with confidence and empathy.
Leaders learn to address poor performance, give feedback, and resolve tension in ways that improve trust, accountability, and team performance.
Essential Conversations for Managers
A practical, confidence-building programme that helps managers lead with clarity, empathy, and courage.
Participants learn to handle difficult topics, hold people to account, and communicate in ways that strengthen trust and performance.
Career & Development Conversations
Helping managers and leaders hold meaningful career discussions that build motivation, engagement, and retention.
This session gives leaders confidence to explore aspirations, offer support, and balance honesty with encouragement.
Emotional Intelligence & Resilience
Supporting leaders to understand themselves and others.
We explore emotional regulation, perspective-taking, and coping strategies that enable steadiness and positive influence under pressure.
Inspiration & Ideas Building
Equipping leaders to create space for curiosity, innovation, and collaboration.
Participants learn how to ask better questions, encourage contribution, and turn team dialogue into shared insight and action.
Ready to explore how these could work in your organisation?
Coaching for Leaders
In addition to group programmes, we provide one-to-one coaching for senior and emerging leaders.
Coaching offers a confidential space to explore challenges, build self-awareness, and strengthen confidence in leading people and conversations.
“Good coaching changes what people notice, not just what they do.”
Team Conversations
Helping teams think, talk, and perform better — together.
Sometimes what a team needs isn’t more training, but a chance to pause, reflect, and reset how they work together.
These facilitated sessions create space for open, constructive dialogue about what’s helping, what’s hindering, and what needs to change.
Each session is designed around your team’s context and outcomes — from one-off diagnostics and development sessions to ongoing facilitated work.
Grounded in psychology and real-world experience, Team Conversations blend observation, feedback, and guided discussion to help teams:
• Build trust and alignment
• Strengthen communication and decision-making
• Surface and resolve tension
• Reconnect around shared goals and purpose
Inclusive Communication
Leaders set the tone for how people connect, contribute, and feel valued.
Our solutions explore how to make workplace communication more inclusive — supporting leaders to communicate with awareness, clarity and respect for different individuals.
We look at how differences in thinking, communication, and processing can influence conversation, and how small adjustments can create clarity, fairness, and psychological safety.
Leaders learn practical ways to:
Communicate with clarity across diverse cognitive styles
Create space for different ways of thinking and contributing
Recognise and reduce barriers that can exclude or silence voices
Build trust and psychological safety through everyday interactions.
Inclusive conversations create stronger teams and healthier cultures — where people can think, speak, and perform at their best.
“Inclusive cultures are built through everyday conversation.”
360 Feedback and Development Planning
A 360 process is one of the most powerful leadership conversations an organisation can create.
We design and facilitate feedback that helps leaders see themselves through others’ eyes — turning data into dialogue and insight into focused development.
Our approach blends psychological rigour with sensitivity and practicality.
Participants leave with a clear understanding of their strengths, growth priorities, and next steps, supported by meaningful conversation rather than numeric scores.
How we design your programmes
Flexible options. Choose from ready-to-run workshops or bespoke designs shaped around your goals.
Grounded in occupational psychology. Evidence-based, practical, and defensible.
Active learning. Participants work with real challenges, not abstract scenarios.
Sustainable impact. We focus on mindset, skillset, and confidence — the three levers that create lasting change.
Flexible Format
Single sessions or modular programmes
Online, in person, or blended
For individuals, teams, or organisation-wide rollouts
