A lot of people don’t love courageous conversations to address performance or behavioural issues - here’s some techniques they employ to avoid them:

Effective leadership is a set of conversations repeated week after week that clarify expectations, stretch thinking, build capability and keep work on track.

Leadership is a set of conversations repeated week after week that clarify expectations, stretch thinking, build capability and keep work on track.

It’s easy to accidentally shield your team from the very feedback or challenge they need to grow. Try this.

Clear language gives the other person enough mental space to make sense of what you’re saying and helps the focus on your message.

They begin in your body — in the split second when your brain decides the conversation might threaten something important.

Why cognitive biases make leaders delay difficult conversations.

They happen when leaders think they have communicated clearly but the team are unsure what it actually means for them.

Trust is created and maintained in the conversations people have with their manager each week: some build trust and some test trust.