Three Conversations That Fast-Track Performance (& Seven That Sustain It)
Leadership is a set of conversations repeated week after week that clarify expectations, stretch thinking, build capability and keep work on track.
How to not accidentally hold your team back...
It’s easy to accidentally shield your team from the very feedback or challenge they need to grow. Try this.
Important conversations deserve clear language
Clear language gives the other person enough mental space to make sense of what you’re saying and helps the focus on your message.
Some conversations feel difficult long before anyone speaks
They begin in your body — in the split second when your brain decides the conversation might threaten something important.
‘It Will Sort Itself Out’ (Hint: It probably won’t)
Why cognitive biases make leaders delay difficult conversations.
Most strategy failures don’t happen in the boardroom
They happen when leaders think they have communicated clearly but the team are unsure what it actually means for them.
Five Conversations That Build Trust — and Five That Test It
Trust is created and maintained in the conversations people have with their manager each week: some build trust and some test trust.